We offer a full suite of services that our customers need to support the products we provide. From basic installation to 24×7 technical support, Rorke Data has everything our customers need to make sure they maximize the life of the products we supply.
Quality Controlled by ISO 9001:2008 & ISO 13485:2003
Here are some examples of the services we provide:
- Global Onsite installation and support services
- Customized & flexible service agreements
- Call Center with Support Force online support options
- Advance replacement to onsite 5×9 and 24×7 options
- 24x7x365 First Call Support Help Desk
- Contracted phone, pager, & web support
- Extended equipment warranty options
- U.S. and Europe customer support centers
- Warranty fulfillment
- Depot repair and refurbishment